Client Experiences

Real estate situations often involve more than the sale itself. These client experiences reflect the property decisions, timing, preparation, and transitions I help people navigate in Pacifica and San Mateo County.

First Time Buyer to Out-of-State Seller

Jeff was referred to me by a mutual friend when he was buying his first home in Pacifica.

More than 20 years later, he called again — this time to sell the same property after relocating out of state.

Over time, both the house and Jeff’s life had changed through career moves, repairs, upgrades, and the gradual transition from a starter home to a long-term asset. The process became less about simply listing the property and more about helping him navigate preparation decisions, timing, coordination, and logistics from a distance.

What mattered:

  • long-term familiarity with the property
  • out-of-state seller coordination
  • preparation and repair guidance
  • timing and decision support
  • helping manage a more complicated ownership situation

Client reflection

“Vicki is an Angel. I had a somewhat complicated home sale, as joint tenants, that I needed to complete after I had already moved out of the state.

She explained the process and assisted me in making several key decisions. In addition, she actually stepped in and helped the other joint tenant with some issues that

I can’t really get into here in this review, but suffice to say, Vicki went above and beyond anything I could have or would have expected from any Realtor.

If you knew what she had to deal with regarding this sale and you knew me well enough to know I wouldn’t use the term “Angel” lightly, you’d know that I speak the truth.

Honestly, I can’t speak highly enough of her.”

Home sold on Park Pacifica Drive in Pacifica California during an out-of-state inherited property sale

Out-of-State Executor

Rich and his family were referred to me after his sister passed away unexpectedly.

He was serving as executor while managing the sale from out of state, which added another layer of complexity during an already difficult time.

The property had significant deferred maintenance and needed preparation before going on the market. The conversations quickly became less about simply selling the house and more about helping him navigate executor responsibilities, preparation decisions, buyer expectations, and how to move the property forward without creating unnecessary expense or delay.

A large part of the process involved helping him evaluate what truly mattered, what buyers would notice, and how to make practical decisions that protected both the property and the estate.

The home ultimately sold quickly and at a strong price, but what stood out most to me was the level of trust built throughout the process.

What mattered:

  • out-of-state executor coordination
  • inherited property preparation
  • deferred maintenance strategy
  • guidance through executor responsibilities
  • practical repair and buyer-preparation decisions
  • reducing unnecessary expense and delay

Client reflection

“I highly recommend Vicki Moore if you are looking for a real estate agent in the Pacifica area.

Our situation was that we were trying to sell a house remotely. I can honestly say that having Vicki as our agent not only made it possible but also painless.

She was absolutely dedicated to getting the house ready to sell and advising us on how to prepare the house in order to get the best offers.

Vicki worked tirelessly to prep the house for sale. She walked us through every step of the process and her advice was spot on.

She is a true professional and with her help the house sold quickly and for a very good price.

You cannot do better than having Vicki Moore as your agent.”